Terms of Service for smartcleanerhub
Effective date: 04-02-2026
Introduction
Welcome to smartcleanerhub. By accessing or using our smart devices and related services (collectively, the "Services"), you agree to be bound by these Terms of Service. Please read them carefully.
Our Services
smartcleanerhub offers AI-powered smart devices designed to enhance everyday life. Our products include physical devices, digital information products, and various service offerings.
Contact Information
For any inquiries, please reach out to us at:
Address: 6-1-1 Roppongi, Minato City, Tokyo 106-0032, Japan
Phone: +817094302593
Business ID: 7568118750442
Contact form: Contact Form
Use of Our Products
By using our smart devices, you acknowledge their intended use and agree to comply with all applicable regulations and instructions provided by smartcleanerhub.
Refund Policy
Products
For physical smart devices purchased through smartcleanerhub, if the product is defective or damaged upon receipt, please contact us within 14 days from the delivery date to arrange a replacement or refund. Refunds will be processed via the original payment method within 14 business days after the product is returned and inspected. Customers are responsible for returning the item in its original packaging with all accessories.
Information Products
Digital information products, such as e-books or guides, are non-refundable due to their nature. If you encounter technical issues accessing the digital content, please contact us via the contact form so we can assist you promptly.
Services
For subscription-based or one-time service offerings, refunds are generally not provided once the service has commenced. However, if you need to reschedule or transfer a scheduled service, please contact us at least 48 hours in advance to arrange an alternative date.
No Refund Circumstances
Certain services or products explicitly marked as non-refundable at the time of purchase are final sales. This policy is in place due to the digital or personalized nature of the offering or because the service has been rendered and cannot be undone.
Limitation of Liability
smartcleanerhub shall not be liable for any damages arising from the use or inability to use the products or services, except as required by law.
Modifications to Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting updated terms on smartcleanerhub’s website.
Governing Law
These Terms are governed by the laws of Japan.